EU Customer Environments – Service Degradation

Resolved
Resolved

We identified an issue affecting EU customer environments, causing intermittent 500 errors due to high CPU utilization on backend infrastructure. Our engineering team restarted the affected services and applied configuration updates, which resolved the issue. Access has been restored, and we are continuing to monitor for stability.

We apologize for any inconvenience this may have caused.

Began at:

Affected components
  • CPM-Cloud1, CPM-Std1
  • CPM-Pro3-EU
  • CPM-Private-B