All Systems Operational

Don't agree with this? Please let us know

  • EU-1

    eu-1.celonis.cloud

  • EU-2

    eu-2.celonis.cloud

  • EU-3

    eu-3.celonis.cloud

  • US-1

    us-1.celonis.cloud

  • US-2

    us-2.celonis.cloud

  • RU-1

    ru-1.celonis.cloud

  • RU-2

    ru-2.celonis.cloud

  • JP-1

    jp-1.celonis.cloud

  • TryCelonis

    try.celonis.cloud

  • Demo

    demo.celonis.cloud

  • Training

    training.celonis.cloud

  • Website

    celonis.com

  • pypi.celonis.cloud

    pypi.celonis.cloud

Previous Incidents

[Resolved] We're currently having issues

Began: Ended: Duration:
  • TryCelonis
  • EU-2
  • EU-3
  • US-1
  • US-2
  • RU-1
  • JP-1
  • Demo
  • Training
  • RU-2
  • EU-1

We have received multiple reports where the ML Workbench is not loading (frozen loading screen). We have identified the issue and are working on a fix. We will update here and the progress and confirm once the issue is resolved. We apologize for any inconvenience.

We've now resolved the incident. Thank you for your patience.

[Resolved] We're currently having issues

Began: Ended: Duration:
  • EU-3
  • TryCelonis
  • Demo
  • JP-1
  • US-2
  • EU-2

Some people are experiencing problems with our service right now. Please standby for further updates, and we'll be in touch as soon as we know more. We apologize for any inconvenience caused.

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thank you for your patience.

[Resolved] Celonis Studio components not responding

Began: Ended: Duration:
  • Training
  • EU-3
  • JP-1
  • TryCelonis
  • EU-2
  • RU-1
  • Demo
  • EU-1
  • RU-2

We have received multiple reports of components in Celonis Studio not responding. We are investigating the issue and will update you once we know more.

We have successfully rolled out a fix that resolves the issue. We would like to apologize for the inconvenience and thank you for your patience.

[Complete] EMS Maintenance

Began: Ended: Duration:
  • RU-1
  • EU-1
  • EU-2
  • EU-3
  • JP-1
  • Demo
  • Training
  • TryCelonis
  • RU-2

We want to make you aware that there will be a scheduled maintenance for the EMS to improve stability and performance of the PQL Engine.

During the maintenance window, some Data Models will be temporarily unloaded. After the update, all affected Data Models will automatically reload from cache.

We appreciate your patience and understanding. As always, if you have questions or issues please submit them to servicedesk@celonis.com.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Data Job issues

Began: Ended: Duration:
  • EU-1

Some customers might currently experience issues with running Data Jobs. We have already identified the root cause and are applying a fix. We apologize for any inconvenience caused.

The recovery is still ongoing. We will provide another update in an hour or when we have resolved the incident.

Due to an unexpected issue, recovery is taking longer than expected. We will provide another update in about an hour.

Recovery is still progressing. We will provide another update in an hour or when we have fully resolved the incident.

We've now resolved the incident. Thank you for your patience.

No further notices from the past 7 days.