Data Model load disruption

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Updated

We have completed the restorative actions towards full functionality for data model loads and query exports for the clusters: EU-2, EU-3, UK-1 and JP-1. Our engineering team continues the restorative actions for US-2 cluster.

We apologize for the inconvenience the issue has caused.

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Recovering

Restorative actions are on-going towards resolution, We are monitoring the system to ensure stability.

We apologise for the inconvenience.

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Identified

Our engineering team has identified the issue and it is actively working towards resolution.

Next Update 16:00 CET

We apologize for the inconvenience

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Investigating

We are currently experiencing an issue impacting data model loads and query exports. Our engineering team is aware of the issue and is actively working towards resolution.

Next Update: 15:30 CET

We understand the critical nature of these functions and apologize for any disruption this may be causing your workflows.

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Began at:

Affected components
  • EU-2
  • EU-3
  • UK-1
  • US-2
  • JP-1