Issues with SMS-based 2FA

Uptime Impact: 37 minutes and 53 seconds
Resolved
Resolved

We have now resolved the incident and logins using SMS-based 2FA are again possible. Thank you for your patience.

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Identified

We are currently working to resolve an issue where customers using SMS-based 2FA cannot log in to their EMS teams. Logins through external SSO providers or using email-based 2FA are not affected. We apologize for the inconvenience caused by this.

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Began at:

Affected components
  • EU-1
  • US-1