EU-3 Data Ingestion issues

Resolved
Resolved

Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

Updated

All efforts continue to restore services with the Service Provider. Any relevant information will be shared as soon as it comes to hand.

We apologise for the inconvenience. Next update 19:00 UTC.

Updated

All efforts continue to restore service. It's not possible to share a restoration time at this point. Any relevant information will be shared as soon as it comes to hand.

We apologise for the inconvenience. Next update 17:30 UTC.

Updated

Recovery attempts have been unsuccessful so far. All efforts continue to restore service but it's not possible to share a restoration time at this point. Any relevant information will be shared as soon as it comes to hand.

We apologise for the inconvenience. Next update 16:00 UTC.

Updated

The issue has been identified and necessary parties are engaged attempting to recover the environment. There is currently no estimated restoration time available.

We apologise for the inconvenience. Next update by 15:00 UTC.

Recovering

We're currently experiencing issues with data ingestion on eu-3. Engineering teams are working to restore services as quickly as possible.

We apologise for the inconvenience. Next update by 14:00 UTC.

Began at:

Affected components
  • EU-3