[US-2] Performance degradation in data jobs

We have resolved the incident and confirmed all systems are functioning correctly. We will contact affected customers in the coming days to provide a summary of the root cause.

We have completed our restoration efforts, and the performance of jobs is improving; errors have also been reduced. We will continue to monitor the situation for the next hour to ensure the incident is fully resolved and will send another update.

We're currently experiencing an issue on US-2 leading to data job failures. Teams are engaged in investigations and working on steps to restore services.

Next update will be sent at 4 pm EST.

Restorative actions continue towards resolution, We are monitoring the system to ensure stability.

We apologise for the inconvenience.

Restorative actions are on-going and showing data jobs performance improving. Actions continue to bring full restoration.

Next update by 15:00 EST.

We apologise for the inconvenience.

Our teams are working on restorative actions. We are monitoring the system to ensure stability.

Next update by 13:00 CET.

We apologise for the inconvenience.

We're currently experiencing an issue on US-2 leading to data job failures. Teams are engaged in investigations and working on restoration.

Next update 11:30 CET.

We apologise for the inconvenience.