Cloud Extractor Issues on eu-1

Resolved
Resolved

We've now resolved the incident. No errors were received since 3:12pm CEST and all cloud connectors are now working.

Thank you for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Investigating

Cloud extractors are experiencing intermittent errors. Extractor connections for Zendesk, Ariba, Salesforce may be failing or jobs could fail with unable to reach extractor. This issue is not impacting all customers. Next update in 30 Minutes. Many thanks for your patience.

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Began at:

Affected components
  • EU-1