Azure hosted clusters connectivity issues

Resolved
Resolved

Our monitoring and checks indicate services were available circa 10:15 CET. We're awaiting the RCA from Azure.

We apologise for the inconvenience this incident caused.

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Recovering

Services have stabilised in general although there are periods of intermittent impact. Our engineers are still fully engaged and addressing any knock-on issues that may have arisen as a result of the Azure network degradation.

We apologise for the inconvenience.

Next update will be 10:45 CET

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Identified

Azure have confirmed network issues with widespread impact. We're investigating options to mitigate.

We apologise for the inconvenience.

Next update will be 10:00 CET

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Investigating

Since approximately 08:40 CET we're experiencing connectivity issues across many of our clusters and affected different services. Appropriate restoration teams are engaged and actively working to restore services as quickly as possible.

We apologise for the inconvenience.

Next update will be 10:00 CET or as soon as relevant information becomes available.

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Began at:

Affected components
  • EU-2
  • EU-3
  • UK-1
  • US-2
  • JP-1
  • TryCelonis
  • Training