Platform Performance degradation

Resolved
Resolved

We've now resolved the issue and our platform performance is stable.

For the affected users we require to perform a page refresh.

We apologise for the inconvenience caused and thank you for your patience.

Identified

We have identified the cause of the issue impacting our platform performance for some users. Our teams are actively working on recovery procedures.

We will provide the next update in 30 minutes.

Apologize for the inconvenience and we appreciate your patience as we work to resolve the issue.

Investigating

Some users are currently experiencing an issue with our platform performance.

All teams are engaged working towards restoration.

We apologise for the inconvenience.

Began at:

Affected components
  • EU-1
  • EU-2
  • EU-3
  • EU-5
  • UK-1
  • US-1
  • US-2