Service Disruption: Designer on CPM-Pro3-EU

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Recovering

The issue has not been observed recently and services are currently operating normally. Our teams are continuing to monitor the situation as we move into a recovery phase.

Updated

We are continuing to monitor the situation closely as part of our ongoing investigation. We have deployed an updated version with enhanced logging to assist in our analysis and resolution of the reported crashes. If you continue to experience this issue, please reach out to our support team. We will provide further updates as more information becomes available.

Investigating

We are aware of an issue affecting the Designer Pro3 stage application that may cause some customers to experience brief periods of unavailability. Our engineers have identified the root cause and are actively working on a fix.

Began at:

Affected components
  • CPM-Pro3-EU