SAP extraction disruption

Recovering
Recovering

A temporary mitigation has been applied, and SAP extraction traffic is resuming. We’re monitoring recovery across affected realms and continuing work on a permanent solution. We’ll provide another update as more information becomes available.

Investigating

We’re investigating an issue affecting SAP data extractions in multiple realms. Since approximately 21:17 UTC on 11 November, SAP extraction jobs have been failing or delayed in affected realms. Our teams are working to restore service. We’ll share an update as soon as we have more information.

Began at:

Affected components
  • AE-1
  • AU-1
  • BR-1
  • CA-1
  • CH-1
  • EU-1
  • EU-2
  • EU-3
  • EU-4
  • EU-5
  • IN-1
  • JP-1
  • private-eu-2
  • private-eu-1
  • SA-1
  • Snap
  • Training
  • UK-1
  • US-1
  • US-2
  • US-3
  • private-eu-3
  • KR-2