Planned maintenance: Celonis Process Management on “SymbioPro2”

Tuesday, 20 January 2 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Overview

As part of our commitment to deliver a secure and seamless platform experience, we will be conducting expedited maintenance on CPM Process Designer application in order to improve platform reliability. This is being done to address recent stability issues.

The maintenance will take place on Tuesday, January 20, 2026 at 18:00 UTC for a maximum of 2 hours.

Impact & action required

During this time, you will experience downtime if you are using the CPM Process Designer hosted in West Europe.

No action is required. All systems will automatically recover once the maintenance is complete by Tuesday, January 20, 2026 at 20:00 UTC.

Further information
If you have any questions or the issue persists, please contact our support team.

Thank you for your cooperation and understanding as we work to strengthen the reliability of your platform experience.

*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).

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Began at:

Affected components
  • CPM-Pro2-EU