Intermittent Failures in Data Push Jobs on US-1 Cluster Disrupting Extractions

Resolved
Resolved

As of 23:00 UTC (01:00 CEST), connectivity issues affecting Data Push jobs on the US-1 cluster have been resolved. The disruption was primarily caused by a planned maintenance window, with lingering DNS misrouting impacting two tenants. Affected services have been restarted, and we are monitoring to ensure stability. We've now resolved the incident. Thank you for your patience.

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Investigating

We are currently investigating an issue affecting data extractions on the US-1 cluster. Some customers may experience data jobs appearing to hang or fail due to internal database connectivity issues. Our engineering teams are actively working to resolve the issue, and we will provide updates as soon as more information is available.

We apologize for the disruption and appreciate your patience.

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Began at:

Affected components
  • US-1