Extended Data Model Load times on EU-1

Resolved
Resolved

We've now resolved the incident. Corrective actions were successful and Data Models have been processing without delay since 12:25 CET.

We apologise for the inconvenience caused by this incident.

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Updated

Initial restorative actions have almost finished. Early indicators show delays still occur. Investigations continue with highest priority.

Next update 14:00 CET.

We apologise for the inconvenience.

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Identified

We've idenitified the root cause area and restorative actions are in progress.

Next update by 12:00 CET.

We apologise for the inconvenience.

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Investigating

We're currently experiencing an issue causing extended data model load times on EU-1. Loads are not failing, rather taking longer to complete. Our teams are actively investigating.

We apologise for the inconvenience. Next update by 11:00 CET.

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Began at:

Affected components
  • EU-1