EU-3 Data Integration performance degradation

Service has been restored for all impacted customers. You may notice some extractions and transformations failed late this evening CET time. Support will follow up directly with customers who had a failure late this evening. Please try to rerun any failed jobs and if you continue to have problems please can reach our support team at https://www.celopeers.com.

Thanks for your patience during this incident.

Service restoration on EU-3 is still in progress.

No time estimate can be shared at this moment, as our Teams are still working on a resolution. We will share an update on this ASAP

The next update is planned for 24:00 CET or as soon as service is restored.

Service restoration on EU-3 is still in progress.

No time estimate can be shared at this moment, as our Teams are still working on a resolution. We will share an update on this ASAP

The next update is planned for 2130 CET or as soon as service is restored.

Service restoration on EU-3 still continues.

A hotfix, which allows turning on the Replication Cockpit Service, is still in progress. No time estimate can be shared at this moment, as our Teams are still working on a resolution. We will share an update on this ASAP

The next update is planned for 1930 CET or as soon as service is restored.

Again, we apologize for the inconvenience

Service restoration on EU-3 continues.

A hotfix, which allows turning on the Replication Cockpit Service, is in progress. No time estimate can be shared at this moment, as our Teams are still working on a resolution. We will share an update on this ASAP

The next update is planned for 1830 CET or as soon as service is restored.

Again, we apologize for the inconvenience

Service restoration on EU-3 still continues.

The next update is planned for 1730 CET.

Again, we apologize for the inconvenience.

Service restoration on EU-3 continues. A hotfix, which allows turning on Replication Cockpit Service, with a limited execution interval is currently being released. Environment validation is underway.

The next update is planned for 1700 CET or as soon as service is restored.

Again, we apologize for the inconvenience.

Service restoration on EU-3 is still ongoing.

The team is working on a hotfix, which allows turning on Replication Cockpit Service, with a limited execution interval. As soon as this has been successfully tested and deployed on EU-3, we will share an update.

The next update is planned for 1600 CET.

Again, we apologize for the inconvenience.

Service restoration on EU-3 is ongoing.

The Replication Cockpit Service is still turned off. No time estimate can be shared at this moment when it will be enabled again. We will share an update once available.

The next update is planned for 1500 CET.

We apologize for the inconvenience.

For Service restoration on EU-3, the Data Integration load needs to be reduced.

Hence the Replication Cockpit Service will be turned off for the time being. No time estimate can be shared at this moment. We will share an update on this ASAP.

The next update is planned for 1400 CET.

We apologize for the inconvenience.

There is still some Data Integration degradation.

Some users might have experienced a short outage on running PQL queries, meaning Studio and in general analyses, during the restoration attempts.

Next update is planned for 1400 CET.

We apologize for the inconvenience.

Some users might have experienced or short outage on running PQL queries, meaning Studio and in general analyses, during the final steps of the restoration process.

We apologize for the inconvenience.