Intermittent issues with certain eu-3 databases

Resolved
Resolved

We've now resolved the incident. All teams have been recovered and all DB clusters are up and running normally. Thank you for your patience.

Recovering

All systems are remaining healthy as mitigation and cleanup continues. We are expecting the remaining affected sandbox teams to be recovering soon.

Recovering

We have managed to stabilize the cluster and we are seeing recovery for the clusters. As the process of mitigation continues some sandbox teams might be still affected until the issue fully recovers.

Identified

We are still seeing issues with one database cluster. We are working on the mitigation to bring back the cluster as soon as possible.

Thank you for your continued patience.

Identified

We've confirmed there is a problem, we're working to resolve it.

Thank you for your patience.

Investigating

Currently we are seeing intermittent issues with certain database clusters in our eu-3 realm affecting a small number of teams. We are currently working on the mitigation to stabilize the problem.

The issue can affect the execution of data jobs and the manually submitted queries through SQL Workbench.

We apologize for the inconvenience.

Began at:

Affected components
  • EU-3