Planned maintenance in US-3

The maintenance is now complete. Thanks for your patience.

Dear customers,

We will be extending this maintenance for at least one more hour, we will notify you when it is completed

Thank you for your patience and sorry for the inconvenience

Dear customers,

We will start deploying the fix into production in the next few minutes, we will continue monitoring the services closely

We apologise for any inconvenience. Next update 19:00 UTC.

Dear customers,

We are working on the solution and we currently deploying it on our test environment, we will monitor it for some time to make sure the results are successful before moving to production

We apologise for any inconvenience. Next update 17:30 UTC.

Dear customers,

We have identified the root cause and we are working on rolling out the solution into our test instance before proceeding with the fix into productive environments

We apologise for any inconvenience. Next update 16:30 UTC.

Dear customer,

We are still investigating the issue while taking measures to reduce the impact as much as possible

We apologise for any inconvenience. Next update 15:45 UTC.

Dear customer,

We still investigating the issue and taking measures to reduce the impact as much as possible

We apologise for any inconvenience. Next update 15:00 UTC.

Dear customers,

We have run into an incident while completing the maintenance, our engineering team is working on solving this as soon as possible, this issue can cause downtime or partial unavailability of our services

We apologise for any inconvenience. Next update 14:24 UTC.

Dear customers,

We will be extending this maintenance for at least one more hour, we will let notify you when it is completed

Thank you for your patience and sorry for the inconvenience

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Dear Customers,

Please be informed that we will be performing maintenance to improve the platform stability. During the maintenance window, Celonis platform will be available, however there is a potential for some errors on extractors, MLWB and data model rebooting.

Once the maintenance has been completed all services will resume normal operations, no action is needed from your side.

Thank you for your patience