Some customers reported data model load issues

We've now resolved the incident. Thank you for your patience.

We have successfully rolled out the Hotfix on EU-3.

During our monitoring observations have shown that all clusters benefit from the Hotfix. Hence it was decided to roll-out the Hotfix on all EMS clusters. We are continuously monitoring the systems.

The next update is planned for 1800 UTC / 1900 CET.

We apologize for the inconvenience.

We successfully rolled out the Hotfix on EU-3 and we are continuously monitoring the system.

The next update is planned for 1700 UTC / 1800 CET.

Again, we apologize for the inconvenience.

We successfully tested the Hotfix, which is currently being rolled out on EU-3.

The EU-3 cluster is constantly being monitored.

The next update is planned for 1600 UTC / 1700 CET. Again, we apologize for the inconvenience

We have identified the issue and we are still working on a hotfix.

As soon as this has been successfully tested, we will share an update. The next update is planned for 1500 UTC / 1600 CET.

Again, we apologize for the inconvenience

We have identified the issue and we are currently working on a hotfix.

As soon as this has been successfully tested, we will share an update. The next update is planned for 1400 UTC / 1500 CET.

Again, we apologize for the inconvenience

There seems to be a mismatch for loaded row counts for some data model loads.

Please standby for further updates, and we'll be in touch as soon as we know more. The next update is planned for 1330 UTC / 1430 CET.

We apologize for any inconvenience caused.