Reporting and Data Refresh Disruption – Resolved

Resolved
Resolved

A configuration change on WEU PROD caused FullFetches to fail and the Reporting API to be unavailable for european customers. The issue has been fixed and services restored. A subset of customers may not have received today's data refresh. Data should be up to date again tomorrow morning.

Began at:

Affected components
  • CPM-EU
  • CPM-Cloud1, CPM-Std1
  • CPM-Pro1-EU
  • CPM-Pro2-EU
  • CPM-Pro3-EU