We're currently having issues

Resolved
Resolved

We have not seen the incident surfacing again. Therefore, we conclude the incident as resolved. Thank you for your patience.

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Updated

The environment looks good. All Stats are green. We are waiting till tomorrow so that we can monitor it under load. We'll share another update then.

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Recovering

We have identified the problem and are currently working on deploying a fix. Right now, the data insert and data model load performance is green according to our monitors. We keep a close eye on the system and keep you posted with another update tomorrow.

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Updated

We made good progress in identifying the problem. Please spare us a bit longer, while we are working on a solution to restore the problem. We keep you posted and share an update tomorrow.

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Updated

We are still working on restoring the performance. We have deployed improvements and added additional resources. We are closely monitoring all effects. For specific questions, please reach out to Service Desk. We apologize for any inconvenience caused and will be back with an update tomorrow.

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Updated

A subset of teams still experience increased latency in Event Collection with Data Model Loads and Data Jobs. We have identified the problem and are working towards isolating the root cause. Please standby for further updates. In case of any concerns, please reach out to our Service Desk. We apologize for any inconvenience caused.

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Identified

A subset of teams might experience increased latency in Event Collection with Data Model Loads and Data Jobs right now. We have identified the problem and are working on a solution. Please standby for further updates. We apologize for any inconvenience caused.

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Began at:

Affected components
  • EU-3