Maintenance Title: Planned Data Pipelines maintenance on US-1

The maintenance is complete and all systems are operational since 8 am EST. Thanks for your patience.

Some customers may still experience degraded data job performance - longer running transformations and some failures. Restoration actions are ongoing.

We apologise for the inconvenience and will provide another update by 09:00 am EST.

Unexpected impact has arisen during the maintenance window leading to degraded data job performance - longer running data job times and some failures. Restoration actions are on-going.

We apologise for the inconvenience and will provide another update by 07:00 EST.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Dear customer, Please be informed that we will be performing maintenance of our Data Pipelines to improve the platform stability. During the maintenance window, the Celonis platform will remain available. However, there are possible data jobs failures during the transformation step.

Within a 30-minute time window the system will stabilize and the failed data jobs will automatically recover with the next scheduled execution. Data jobs can also be restarted manually. If, after 30 minutes after maintenance, you notice issues, especially for the case centric executions, please take the following step: manually restart the affected data job using the "FULL LOAD" mode. This will ensure all your data is refreshed and consistent. If you have any questions or the issue persists, please contact our support team. Thank you for your understanding as we work to improve our platform.