Investigating Elevated Data Job Failures and Slow Data Model Loads in US-2 Region
The issue causing stuck data job executions and slow data model loads in the US-2 region has been resolved. All affected services are now stable, and data job success rates have returned to normal levels.
Our engineering teams identified resource contention in the processing layer as the root cause. After mitigating the backlog and restoring normal cluster performance, job execution has stabilized across all impacted workspaces.
We sincerely apologize for the disruption and appreciate your patience while we worked to restore full functionality.
We are currently investigating an issue affecting some customers in the US-2 region where data job executions are getting stuck and data model loads are taking longer than usual. Our engineering team has identified that this may be related to cloud infrastructure resources. We are actively working to mitigate the impact and will provide an update as soon as more information is available.
We’re sorry for the disruption and appreciate your patience while we resolve this.
- US-2
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