Unable to login to CPM Platform
We have successfully addressed the root cause of the login failures. Authentication for both the Process Designer and Process Navigator is fully stable, and all customers can now log in.
Some users may experience a slightly slower initial response time upon their first login, which will resolve itself immediately after. If you continue to see any persistent errors, please clear your browser cache or reach out to our support team.
We have fixed the core issue and the majority of users are now able to log in successfully. However, we are aware that a small number of customers are still experiencing issues accessing the Process Designer.
Our team is actively investigating these remaining isolated cases to restore full service for everyone.
We are having issues with our auth service. Currently auth users (SSO and generic auth users) are unable to login on the Process Designer and Process Navigator.
Our team is on it, and we'll update you as soon as we have more information. Thank you for your patience.
- CPM-EU
- CPM-Pro1-EU
- CPM-Pro2-EU
- CPM-Pro3-EU
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We've sent you an email — please check your inbox and click the link to continue.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Celonis Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Celonis Status.
Subscription Confirmed
Your email has been verified — you'll now receive status updates from Celonis Status.