AI services degradation

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Identified

We are seeing a recurrence of the issue affecting AI Services performance like Annotation Builder and Process Copilots. Our engineering team has been engaged and is actively working towards restoration.

We apologise for the inconvenience.

Resolved

The issue has been resolved, and everything should be working normally now.

We're continuing to monitor closely to make sure everything stays stable.

Thank you for your patience while we worked through this.

Identified

Customers may be experiencing increased errors and latency for Azure OpenAI LLM usage like GPT-4o or GPT-5, including products like Annotation Builder and Process Copilots.

Our teams are fully engaged working on restoration.

We apologise for the inconvenience.

Began at:

Affected components
  • EU-1
  • EU-2
  • EU-3
  • EU-4
  • EU-5
  • JP-1