Reporting API Service Degradation

Resolved
Resolved

We've now resolved the incident.

Thank you for your patience and understanding.

Identified

The issue affecting the Reporting API has been identified, and a fix will be deployed soon. We will provide another update once the deployment is complete and the service has been confirmed as fully restored.

Thank you for your continued patience and understanding.

Updated

Our team is actively investigating the Reporting API issue and working on a fix. We will provide another update as soon as more information becomes available.

Thank you for your continued patience and understanding.

Investigating

We are currently experiencing issues with the Reporting API, which affects all customers using the service. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.

Began at:

Affected components
  • CPM-EU
  • CPM-JP
  • CPM-Private
  • CPM-US
  • CPM-Cloud1, CPM-Std1
  • CPM-Pro1-EU
  • CPM-Pro2-EU
  • CPM-Pro3-EU
  • CPM-Private-A
  • CPM-Private-B
  • CPM-Private-C