Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Recovering

We are working to restore full access to the AI Service. The latest estimate for full restoration is 12 hours.

Identified

The issue has been identified and restorative actions are being undertaken with the highest priority.

We apologize for the inconvenience.

Investigating

We are currently investigating an issue affecting access to Celonis AI capabilities.

All teams are engaged working towards restoration.

We apologise for the inconvenience.

Began at:

Affected components
  • AE-1
  • BR-1
  • CH-1
  • EU-1
  • EU-2
  • EU-3
  • EU-5
  • JP-1
  • Training
  • TryCelonis
  • UK-1
  • US-1
  • US-2
  • US-3