We're currently having issues with some extraction jobs on US-2
The issue has been fully resolved and all systems are functioning as expected. Thank you for your patience.
We've resolved the outstanding issue that was still affecting a few customers. The first run after this might be slower, but subsequent runs should run normally. Support will be in contact with the impacted customers to confirm.
This incident has been resolved, but a few customers are still experiencing job failures or extremely long job run times. Support is in direct contact with the impacted customers via tickets. If your scheduled jobs are failing, running the job manually will be successful and is the current workaround.
We've now resolved the incident. Thank you for your patience.
We've fixed the core issue, and are still waiting for things to recover.
We've fixed the core issue, and restorative actions are underway.
We are currently investigating an issue affecting data extractions on US-2. Some customers may experience some extraction jobs failing.
Please note that our engineering teams have been involved and we will provide updates as soon as more information is available.
- US-2
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