Data Pipeline planned maintenance on eu-3 and eu-4

Sunday, 28 July 2 hours
Complete
Complete

Dear customers,

Please note this maintenance window has been cancelled, we have found a potential issue and we are working on solving it before proceeding, we will communicate the new maintenance window after the root cause has been identified and fixed.

Thank you for your understanding

Avatar for Caro Carvajal
Caro Carvajal
Updated

[Clarification on impacted components]

_Please note this maintenance window will impact eu-3 and eu-4, the maintenance in eu-2 is planned for July 23th, 2024, go here for more details _

Dear customers,

Please be informed that we will be performing maintenance work on the Data Pipeline Infrastructure to improve platform resiliency.

During the maintenance window the EMS will be available, however Data Jobs and data ingestion which are scheduled to run during that time will experience delays. The Data Push API may return 503 responses for 20-30 minutes.

There is no action needed from your side - once the maintenance has been completed, the delayed Data Jobs and Data Push Jobs will continue automatically and all services will resume normal operations.

Thank you for your understanding.

Avatar for Caro Carvajal
Caro Carvajal
Scheduled

Dear customer,

Please be informed that we will be performing maintenance work on the Data Pipeline Infrastructure to improve platform resiliency.

During the maintenance window the EMS will be available, however Data Jobs and data ingestion which are scheduled to run during that time will experience delays. The Data Push API may return 503 responses for 20-30 minutes.

There is no action needed from your side - once the maintenance has been completed, the delayed Data Jobs and Data Push Jobs will continue automatically and all services will resume normal operations.

Thank you for your understanding.

Avatar for Caro Carvajal
Caro Carvajal
Began at:

Affected components
  • EU-3
  • EU-4