Login Failures

We've now resolved the incident. Thank you for your patience.

We've fixed the core issue, and are waiting for things to recover. The engineering team has rolled out a fix to address infrastructure network issues. The system is recovering and logins are possible again. Final checks are still being performed to ensure all services are working as expected.

We very much appreciate your patience and sincerely apologize for any inconvenience caused by this.

We are investigating an issue that is preventing users from logging into the EMS instances on EU-2.

Our teams are working on the situation and please standby for further updates.

Your patience and understanding are highly appreciated.

We are investigating an issue that is preventing users from logging into the EMS instances on EU-2.

Our teams are working on the situation and please standby for further updates.

We’ll be in touch with you as soon as this changes.

We very much appreciate your patience and sincerely apologize for any inconvenience.

We are investigating an issue that is preventing users from logging into the EMS instances on EU-2.

Please standby for further updates. We’ll be in touch with you as soon as we know more.

The next update is planned for 00:00 UTC / 00:30 CET.

We are investigating an issue that is preventing users from logging into the EMS instances on EU-2.