Resolved

The core impact has been recovered 11:45 CET. Data Jobs/Data Model loads are now possible and FE services available.

We apologise for the inconvenience.

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Updated

We're currently experiencing degraded service on EU-3 & US-1 causing Data Job & Data Model failures and impact to Package-Manager and Front End services. The root cause area has been isolated and engineers are attempting to restore full service. Service impact may persist until recovery actions are successful.

We apologise for the inconvenience.

Next update will be 12:30 CET / 06:30 EST or as soon as relevant information becomes available.

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Updated

We're currently experiencing degraded service on EU-3 causing Data Job & Data Model failures and knock on impact to Package-Manager and Front End services. The root cause area has been isolated and engineers are attempting to restore full service.

We apologise for the inconvenience.

Next update will be 11:00 CET / 05:00 EST or as soon as relevant information becomes available.

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Recovering

We're currently experiencing degraded service on EU-3 causing Data Job & Data Model failures . The root cause area has been isolated and engineers are attempting to restore full service.

We apologise for the inconvenience.

Next update will be 11:00 CET / 05:00 EST or as soon as relevant information becomes available.

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Investigating

We're currently experiencing degraded service for EU-3 Data Push jobs leading to approximately 15% job failures. The root cause area has been isolated and engineers are attempting to restore full service.

We apologise for the inconvenience.

Next update will be 10:00 CET / 04:00 EST or as soon as relevant information becomes available.

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Began at:

Affected components
  • EU-3
  • US-1