Data Model loads failing

Uptime Impact: 1 hour, 11 minutes, and 33 seconds
Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Unfortunately we had to stop processing the executions again. We are waiting for infrastructure to recover.

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Most of the items in the backlog have been processed. We are closely monitoring the cluster for now.

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We reactivated the data jobs. The system is now processing the backlog. We will share another post soon with further updates.

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We would like to inform you that to accelerate recovery, we had to pause affected data jobs. We'll be back with further updates soon.

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The recovery is still on the way. We can’t give an exact ETA. We keep you posted.

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Recovery is still ongoing. We have faced some minor issues, which will delay the recovery a little longer. We’re very sorry for the disruption and we’re working to resolve this as fast as we can.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

Identified

We are experiencing problems with the Data Model loads.

Began at:

Affected components
  • US-2