We have now resolved the incident. Thank you for your patience.
We have identified a potential root cause for the performance degradation and are investigating a possible fix.
Unfortunately, we are still observing intermittent performance issues on US-2. We are continuing to look into the issue.
We have found the root cause to be an unexpected load pattern and we have adjusted the scaling parameters accordingly. The issues should have resolved for most customers, but we will continue to keep monitoring before we resolve the incident. Thank you for your patience.
Some people are experiencing problems with our service right now. Please standby for further updates, and we'll be in touch as soon as we know more. We apologize for any inconvenience caused.
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